Effective Date: 22 September 2026
Last Updated: 22 September 2026
EditoreX Media (“EditoreX”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how EditoreX may collect, use, store, disclose and otherwise handle personal information when you visit our website, submit an enquiry, request a quote, communicate with us, or use our services.
This Privacy Policy applies primarily to editorex.com and any related EditoreX domains that redirect to the primary website.
EditoreX Media is the business name currently used for EditoreX’s creative services.
EditoreX currently operates from India and provides services to clients in India and internationally.
Primary Website: editorex.com
Email: hi@editorex.com
Location: India
EditoreX is not currently presented as a registered company, private limited company, LLP, or other incorporated entity unless separately stated in a specific document.
We try to keep the information we collect limited to what is reasonably necessary for our business and services.
When you submit our Get a Quote form, we may collect:
We may also receive additional information that you voluntarily provide during subsequent calls, messages, emails, meetings, or project discussions.
When you become a client, you may provide project materials such as:
Such materials may contain personal information depending on what you provide.
Depending on the technology and analytics tools enabled on the website, limited technical information may be collected automatically, such as browser, device, website usage, IP address, or similar technical information.
The actual technologies active on the website may change over time.
We may use information we receive to:
We do not intentionally collect information simply because it may be useful later.
Our Get a Quote form currently asks for:
Name, Email, WhatsApp/Phone, What do you need, Number of deliverables, Budget range and Reference link.
This information is used to understand your enquiry, contact you, discuss your project and prepare an appropriate quotation.
Information submitted through the form may be stored within our website/WordPress systems and may also be sent to our official business email:
hi@editorex.com
We may also send an automated confirmation email to confirm that your enquiry has been received.
Authorised EditoreX team members who require access for legitimate business purposes may access these submissions.
We may communicate with prospective or existing clients through:
These channels may be used for enquiries, project discussions, approvals, feedback, updates, payment coordination and support.
Third-party communication platforms operate under their own terms and privacy policies, and their handling of information may also apply.
Clients may send project files through different methods, including Google Drive, Dropbox, WeTransfer, WhatsApp, Telegram, or another mutually agreed method.
EditoreX may process these materials for purposes such as:
Project materials will only be accessed by EditoreX, authorised team members, and production partners who reasonably require access to complete the relevant work.
EditoreX may work with freelance editors, designers and other production partners to complete client projects.
Where reasonably necessary, relevant project materials and information may be shared with these individuals or providers so that they can perform their assigned work.
EditoreX expects such production partners to:
Freelancers do not automatically receive access to general client enquiry data. They receive only the information reasonably required for their assigned work.
EditoreX may use third-party software, online services and AI-assisted tools as part of its production workflow.
Depending on the project, such tools may be used for:
Where necessary, relevant project material may be processed through such services.
We do not commit to using one specific AI or software provider for all projects. The tools used may change depending on the project’s requirements.
Third-party services may process information according to their own privacy policies and terms.
For confidential or specially restricted projects, EditoreX will take the agreed confidentiality requirements into account.
EditoreX may use analytics and advertising technologies in the future, including tools such as:
These tools may be used to understand website activity, measure advertising performance, improve campaigns, and improve our website and services.
Such technologies may not be active on the website at all times.
When these technologies are enabled, our Cookie Policy may be updated to reflect the specific technologies, purposes and settings in use.
Important: before activating non-essential Meta/Google tracking for UK/EU-targeted traffic, EditoreX should implement the appropriate consent and cookie controls required by the applicable jurisdiction. UK guidance specifically states that non-exempt storage/access technologies generally require prior consent and clear information about what they do.
EditoreX may send occasional information about:
where you have separately opted in to receive promotional communications or where otherwise permitted by applicable law.
Project-related emails, such as quotations, approvals, invoices, delivery messages or support communications, are treated separately from marketing communications.
You may request that promotional communications stop at any time by contacting:
hi@editorex.com
EditoreX may record certain client calls or online meetings where recording is reasonably necessary for:
Where a call or meeting is recorded, participants will be informed that recording is taking place.
For completed projects, such recordings may be retained for up to 30 days after project completion and full and final payment, after which they may be deleted, subject to applicable legal or contractual requirements.
EditoreX may retain project-related files, including working files and final exported files, for up to 30 days after the relevant project has been completed and full and final payment has been received.
After this period, such files may be permanently deleted.
Clients are responsible for maintaining their own copies and backups of final deliverables.
Once files have been deleted after the applicable retention period, EditoreX may not be able to recover or restore them.
Where a legal, accounting, contractual, security or dispute-related requirement requires information to be retained for longer, the relevant information may be retained for that limited purpose.
Previously delivered final files may be re-sent without additional charge for up to 30 days after final delivery, subject to file availability.
Re-delivery means providing the same previously delivered file again.
Requests for new creative work are separate.
For example, the following may be treated as new chargeable work:
Unless a client specifically asks otherwise, EditoreX may showcase completed client projects on its:
Where appropriate, EditoreX may also display the client’s name, brand name or logo together with the showcased work.
A client who does not want their project, name, brand or logo used for promotional purposes may contact:
hi@editorex.com
and request that the relevant material not be showcased or be removed from EditoreX’s promotional channels.
Specific confidentiality or contractual restrictions will take precedence over this general portfolio practice.
If a client specifically requests confidential handling of a project, EditoreX may agree to additional confidentiality restrictions or enter into a separate confidentiality/NDA arrangement.
Projects subject to such agreed restrictions will be handled according to the applicable confidentiality terms.
EditoreX does not currently accept payments directly through the website.
After project scope and pricing are agreed, payment may be arranged separately.
Payments may be made through:
Payments may be made through:
EditoreX does not currently collect or store card details through the website.
Payment providers may separately process payment-related information under their own privacy policies and terms.
EditoreX may retain basic payment/business records such as payer name, amount, transaction date, payment reference and payment status where reasonably necessary for accounting, project and business records.
Quote and enquiry information may be retained for as long as reasonably necessary to:
When the information is no longer reasonably required for these purposes, it may be deleted or securely disposed of.
You may contact hi@editorex.com to request deletion of personal information you have provided to EditoreX.
We will review and process eligible requests and, where appropriate, delete or securely dispose of the relevant information.
Some information may need to be retained where required for legal, accounting, contractual, security, dispute-resolution or other legitimate business purposes.
EditoreX does not intentionally target its services or marketing toward individuals under 18 years of age.
If an enquiry is received from a person under 18, EditoreX may require appropriate parent or legal guardian involvement before proceeding with onboarding or providing services.
Where applicable law requires additional safeguards or verifiable parental consent, EditoreX will follow the requirements applicable to the relevant processing.
EditoreX takes reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss, alteration or disclosure.
However, no internet transmission, website, storage system or communication platform can be guaranteed to be completely secure.
If EditoreX becomes aware of a security incident affecting personal information, we will take reasonable steps to investigate, contain and address the incident and provide any notification required under applicable law.
Our website and business operations may involve third-party services, including:
These providers may process information according to their own terms and privacy policies.
EditoreX does not control the privacy practices of third-party services outside our control.
Because EditoreX serves clients internationally and may use global technology providers, information may be processed or stored in countries other than India.
The location of processing may depend on the third-party services used for a particular activity.
Where applicable, EditoreX will take reasonable steps to use appropriate providers and safeguards for the relevant processing.
For clients located in jurisdictions with additional privacy requirements, including the UK or European Economic Area, additional legal requirements may apply depending on the nature of the relationship and processing. Global availability alone does not automatically establish UK GDPR applicability, but the UK’s ICO says the UK GDPR can apply to overseas organisations that specifically offer goods or services to people in the UK or monitor their behaviour.
EditoreX does not currently provide user accounts, usernames or passwords through its website.
The website is primarily used to provide information, display our work, receive enquiries and facilitate communication about projects.
EditoreX may update this Privacy Policy when our services, website, technology, data practices or applicable legal requirements change.
The Last Updated date at the beginning of this document will be updated when material changes are made.
We encourage visitors and clients to review this page periodically.
For privacy questions, requests, complaints or concerns about the handling of personal information, contact:
EditoreX Media
Email: hi@editorex.com
Website: editorex.com
Location: India